Trogon Points Redemption Policy
1. Earning Trogon Points
1.1 Purchases:
- Customers will earn 5 Trogon points for every £1 spent on our site.
1.2 Social Media Engagement:
- Customers will earn 50 Trogon points for following our official Instagram account.
- Customers will earn 50 Trogon points for following our official TikTok account.
- Customers will earn 50 Trogon points for liking our official Facebook page.
1.3 Account Registration:
- Customers will earn 200 Trogon points for signing up on our site.
1.4 Birthday Bonus:
- Once registered as a member on our site, customers will receive 200 Trogon points on their birthday. The birthday must be added to the profile for the points to be automatically credited.
2. General Terms
2.1 Eligibility:
- Customers must have an active account on our site to earn and redeem Trogon points.
- Points are non-transferable and cannot be exchanged for cash.
2.2 Redemption:
- Trogon points can be redeemed on our site for eligible products and services as per the current redemption catalog.
- The redemption value of Trogon points may vary and is subject to change at our discretion.
2.3 Expiry:
- Trogon points earned do not expire as long as the account remains active. An account is considered inactive if there is no login activity for 12 consecutive months.
2.4 Fraud and Abuse:
- Any fraud or abuse concerning the earning or redemption of Trogon points may result in the forfeiture of all accrued points and possible termination of the account.
2.5 Changes to the Program:
- We reserve the right to make changes to the Trogon Points program, including earning and redemption structures, without prior notice. Significant changes will be communicated via our site or email.
2.6 Dispute Resolution:
- Any disputes regarding Trogon points must be reported to our customer service within 30 days of the transaction. All decisions made by our team regarding disputes are final.
3. Contact Information
For any questions or assistance regarding the Trogon Points program, please contact our customer support team at info@trogoncricket.com.
By participating in the Trogon Points program, you agree to these terms and conditions.